1. Scope
This policy covers the Chinese and English pages on metactrader.com, including platform descriptions, download links, support articles and legal pages, together with the access logs and basic statistics those pages produce.
Broker websites, trading servers, app stores, social networks and software download sources that you open after leaving this site apply their own privacy policies. This website does not receive or store your trading-account password, funds information or identity documents.
2. Information we may handle
2.1 Information you send us
If you write to us through a contact path on the site, we may receive the name, email address, description and any other details you choose to include. Do not send account passwords, trading passwords or identity-document numbers.
2.2 Information created by a visit
The server may record the time, page address, referring page, browser and operating system, device type, language setting, and a coarse region inferred from the IP address. These records are used to see whether pages work. They are not used to identify you by name.
2.3 Clicks and redirects
When you use a download link, switch language or open an external link, the site may record the source page, the type of control and the time. This is used to check that links work and to see which entries are used.
3. How this information is used
- To show pages, navigation and download links.
- To see which pages are visited and to improve structure and loading.
- To detect abnormal traffic, malicious requests and abuse.
- To reply to questions you send, or to handle access, correction and deletion requests.
Unless the law requires it, security requires it, or you clearly agree, this information is not used for purposes unrelated to running the site. We do not sell personal information.
4. Cookies and logs
The site may use cookies, local storage or access logs to keep a session, remember a language choice, measure traffic sources and investigate faults. These tools are tied to a browser environment, not directly to a named person.
You can refuse or delete cookies in your browser. Language memory and visit statistics may then be less accurate. The page text itself remains available.
5. Third-party services
Pages may load fonts, analytics scripts or content-delivery resources, and may link to Windows, macOS, Android and iOS app stores or to social networks. Accounts, device identifiers and install records created after you interact with those services are handled by them under their own policies.
Before you open an external link or download software, read that service’s privacy policy and terms.
6. How long information is kept
Access logs and statistics are kept for as long as maintenance, security review and content review require. After that they are deleted, anonymized, or reduced to totals that do not identify a person. Backups and log rotation may keep some records for a further technical cycle.
Messages you send are not used further once the matter is closed and any necessary record-keeping is finished.
7. Security
We protect this information with access controls, log monitoring and ordinary server maintenance. No transmission over the internet can be guaranteed completely secure. On public networks or shared devices, keep your browser and system updated.
8. Your rights
Where the law that applies to you allows it, you may ask to see, correct or delete information you sent us, restrict processing, or withdraw consent you previously gave. The exact rights depend on where you are.
Before acting on a request, we may ask for the email address or page connected to it, so that someone else’s information is not removed by mistake. You may also complain to a regulator that has authority over the matter.
9. Children
This website is for adults who want to understand a trading terminal. It is not intended to collect personal information from children. If you are a parent or guardian and believe a child has sent information to this site, contact us and we will delete it after we confirm the request.
10. Updates
This policy may change when site features, analytics tools or legal requirements change. The new version is published on this page, and the “Last updated” date is the one that applies. If a change would clearly affect your rights, we will make that notice more visible on the page.
11. Contact
To ask for access, correction or deletion, or to ask about this policy, use the support page and include the page address, the approximate time and the type of request.