Install and startupSeparate installer, terminal startup and server-connection failures
A setup file that will not run is a local installation problem. A terminal that opens but cannot connect is a separate account, network or server problem. Identify the failed stage before changing credentials or reinstalling the terminal.
Why will MetaTrader 4 not install?
Check that the installer matches the operating system, the download completed correctly, enough storage is available and security controls are not blocking the file. On desktop, also check user permissions before running the installer again.
Why does the MT4 installer open and then fail?
An incomplete package, restricted write permissions, security software or a damaged previous installation can stop setup after it starts. Recheck the installation file and device permissions before repeating the same install attempt.
Why does MetaTrader 4 not open after installation?
If MT4 is installed but will not launch, check whether the application is being blocked or quarantined, whether the installation completed fully and whether the operating system can run the installed build. Reinstall only after checking these conditions.
Can an old MT4 build stop connecting to broker servers?
Yes. MetaTrader 4 has raised its minimum supported terminal build in past updates, and older terminals may no longer connect to updated broker servers. If a previously working terminal suddenly cannot connect, confirm that the installed build is current.